Privacy Policy

Effective date: September 10, 2025

Loiket respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share your personal information across all our websites and services.

1. Information We Collect

  • Account Information: Name, email, phone number, location, and password when you register.
  • Profile Details: Bio, profile picture, and preferences you provide.
  • Booking & Service Data: Property listings, service requests, bookings, inquiries, and transaction history.
  • Google Account Information: If you sign in using Google, we may access your email, name, and calendar events to facilitate appointments and meetings.
  • Payment Information: Payment details for processing transactions securely (we do not store card information ourselves).
  • Device & Usage Information: IP address, browser type, pages visited, and actions performed on the site.

2. How We Use Your Information

  • Provide, maintain, and improve our services.
  • Schedule and manage appointments, meetings, and bookings.
  • Send notifications, updates, and relevant offers.
  • Process payments securely and prevent fraud.
  • Respond to inquiries, support requests, and feedback.
  • Comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Service providers who help us operate our services (e.g., Google for calendar integration, payment processors for transactions).
  • Law enforcement or legal authorities if required by law.
  • Other users only when you voluntarily share information through public features.

4. Cookies & Tracking

We may use cookies and similar technologies to improve your experience, analyze traffic, and deliver relevant content. You can manage your cookie preferences in your browser settings.

5. Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no online system is 100% secure.

6. Your Rights

  • Access and receive a copy of your personal information.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt out of certain uses of your data, such as marketing communications.

To exercise these rights, contact us at kelhoniccompany@gmail.com.

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies separately.

9. International Users

If you access our services from outside Kenya, your information may be transferred and stored in countries with different data protection laws.

10. Changes to this Privacy Policy

We may update this policy from time to time. The latest version will be posted on this page with the effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, contact us at: